Last updated: 5th April 2025

This Privacy Policy describes how Voice Labs Private Limited ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or interact with our website or products (collectively, the "Services"). "You" refers to users of our Services, including website visitors, customers, and others.

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The revised version will be posted on our website with the "Last updated" date.

How We Collect and Use Your Personal Information

We may collect personal information in the following ways:

• Directly from you – such as name, address, phone number, email, payment details, account info, shopping and support interactions.

• Automatically – using cookies and similar technologies to collect usage data like IP address, browser type, device info, and interaction with our site.

• From third parties – such as service providers (e.g., payment processors, analytics tools, etc.) acting on our behalf.

We use this information to:

• Provide and improve our Services.

• Process transactions and fulfill orders.

• Send relevant updates, marketing, and support communications.

• Prevent fraud and ensure security.

• Comply with legal obligations.

Cookies

We use cookies and similar technologies to improve user experience, analyze site traffic, and personalize content. Most browsers allow you to control cookies through their settings. Disabling cookies may impact your ability to use certain features.

Sharing Your Information

We may share your personal information with:

• Vendors and service providers (e.g., IT, fulfillment, analytics).

• Business and marketing partners.

• Affiliates or as part of corporate transactions.

• Law enforcement or regulators when legally required.

We do not sell or share sensitive personal information for profiling or inference.

User Generated Content

Any reviews or content you post publicly may be visible to others. We cannot control who accesses such content or how it is used.

Third Party Links

Our site may contain links to third-party websites. We are not responsible for the content, security, or privacy practices of these sites. Please review their respective policies before interacting with them.

Children’s Data

Our Services are not intended for children under the age of 16. We do not knowingly collect their personal information. If you believe we have unintentionally collected such data, please contact us to request deletion.

Security and Retention

We take appropriate measures to protect your personal information. However, no system is entirely secure. We retain personal data only as long as necessary for our purposes or to meet legal obligations.

Your Rights

Depending on your jurisdiction, you may have rights such as:

• Access to your data

• Deletion of your data

• Correction of inaccurate information

• Data portability

• Restriction or objection to processing

• Withdrawal of consent

• 
  

You can make a request by contacting us (details below). We may need to verify your identity before processing your request.

Complaints

If you're unhappy with how we handle your data, please reach out. You may also contact your local data protection authority, depending on where you reside.

International Transfers

Your information may be stored or processed outside your country. Where applicable, we use standard safeguards like contractual clauses to protect data transfers.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, you may contact us at:

📧 Email: support@voicecraftai.com
📬 Mailing Address:
Voice Labs Private Limited
8-2-644/1/205, F.No.205, Hiline Complex Road,
No.12, Banjara Hills, Khairatabad,
Hyderabad - 500034, Telangana, India